Accommodation

• Room rates are based on 2 guests in a One Bedroom type and for 3 guests in a Two Bedroom type
• Check-in time is 15:00 hrs. and Check-out time is 12:00 hrs.
• Late check-out from 12.00 hrs. will be charged 50% of the Best Available Rate of the day
• Late check-out after 18.00 hours will be charged 100% of the Best Available Rate of the day
• Guarantee to Credit Card. The original credit card used during booking must be presented at the time of check-in for verification
• Feel free to contact us directly at Email : reservations-phuket@cassia.com | Phone : +66 76 356 999 for more information"

Free cancellation is available up to 3 day prior to arrival or 100% of the confirmed accommodation charge is applicable after total payment.

At Cassia we understand pets are part of the family, that’s why we have stitched together our no fuss pet policy for the best family getaway!

Responsibility of Pet Behavior. Please ensure that you can answer for the behavior of your pet during your stay. Additionally, ensure your pet’s vaccinations are up-to-date and they are free from fleas or ticks and any other dermatological or measles disease. Cassia is also not liable for any injury suffered to your pet while on hotel premises.

• At this stage we only accept cats and dogs – any other pets need advanced approval from our bosses!
• Pets up to 10kg can stay in any room type, Pets over 10kg can stay in 2 bedroom types and above only. Pets over 20kg of weight will be considered and approved by Cassia management only.
• Additional Charge of THB 500 per night for pets is required, and THB 1,500 per month (up to 30 nights) for long stay. A THB 2,000 deposit will be required upon check-in.
• Pet Parents are responsible for any damage caused inside the suites. The hotel is authorized to charge your credit card for any damages incurred.
• When walking around the hotel, pets should be on a leash. Pets are not allowed in PlayPlay area (Kid’s play room), Cassia’s Tattoo studio (Yak Thai Tattoo Studio) or allowed in the pools. There is a leash free dog park 1 minute walk from the hotel.
• Our brekkie can be super busy, during this time we ask you not to bring your pets. At all other times we are okay, with it as long as you keep them on a leash and be mindful of other guests – naughty little ones, may be asked to leave.
• They Poop, You Scoop, we will provide biodegradable bags and bins are around the property; please don’t use the kitchen.
• We want everyone to enjoy their vacay, so please ensure your pet is well behaved and doesn’t disturb other guests.
• Pets should be restrained or removed from the suites during Housekeeping.
• Please use the door tag provided to alert us if your pets are unattended in the suite.
• Pets are not allowed to use human plates and utensils from the suite and hotel facilities. Kindly ensure that your pet's food and water bowls are used exclusively for their meals and are separate from the hotel's dining ware.
• By bringing a pet in our facility you are agreeing to the hotel’s pet policies and to indemnify the hotel for any injuries, damage or loss of revenue to the hotel or a third party caused by your pet. As the pet’s owner/handler, you are responsible for any liability arising from your pet’s actions during your stay.